Report an Issue


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fire

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smell gas?

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central heating / plumbing.

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Alarms and Smoke Detectors

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Bathroom and Toilet

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Communal/Shared Facilities

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Doors, Garage and Locks?

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Electicity

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Exterior and Garden

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Furniture

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Windows

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Hot Water

Before you log a maintenance issue, please note that you are responsible for basic maintenance at the property. Please read our FAQs and our self-help guides below, before you report an issue. Reading the guidesis important for three reasons; firstly, the problem may be resolved more quickly;secondly, it helps us with diagnosis and thirdly, it prevents you being charged for an incorrect call-out.

Boilerand Plumbing Issues

If you are reporting a boiler, heating or water water issue, the following link has information regarding heating/hot water, frozen pipes, leaks, bleeding radiators and other radiator issues, timer problems, thermostat issues and more. Thisguide belowalso provides easy to followyoutube videos, to make trouble-shooting very easy.

Self-help guide

Other Maintenance Issues

More self-help guides here just click on the link on the left of the page for the relevant area.

If you are a landlord or a tenant and would stilllike to report an issue, Click Here

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